Annual reports and reviews

We've operated for over 150 years in some of the world’s most dynamic markets. Our Annual Reports highlight our financial performance year on year.

  • Full Year results 2016

    2016 Annual Report

    We're focused on achieving our strategic objectives, improving client experience and delivering sustainable growth.

2016 Annual Report

2016 Annual report

Repositioning the Group to deliver sustainable improvements in returns over time.

Read our 2016 report

2015 Annual Report

2015 Annual report

Repositioning the Group to deliver sustainable improvements in returns over time.

Read our 2015 report

2014 Annual Report

2014 Annual report

Taking decisive action to refocus our strategy and to reposition the Group for the future

Read our 2014 report

2013 Annual Report

2013 Annual report

2013 was a challenging year for the Group, but we are making changes to adapt to the new realities.

Read our 2013 report

2012 Annual Report

2012 Annual report

2012 was our tenth consecutive year of income and profit growth, despite a turbulent economic climate.

Read our 2012 report

2011 Annual Report

2011 Annual report

Our performance proved we're in the right markets, with the right strategy to deliver consistent value.

Read our 2011 report

2010 Annual Report

2010 Annual report

We saw consistent delivery, with diverse and sustained growth, creating long-term value for our shareholders.

Read our 2010 report

2009 Annual Report

2009 Annual report

We didn't let the crisis interrupt our track record of consistently delivering for our shareholders, producing record profits.

Read our 2009 report

2008 Annual Report

2008 Annual report

Despite the global financial turmoil we had our best year yet in terms of Group income and operating profit.

Read our 2008 report

2007 Annual Report

2007 Annual report

Read our 2007 report

2006 Annual Report

2006 Annual report

Read our 2006 report

2005 Annual Report

2005 Annual report

Read our 2005 report

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